MZMORALE ZEROthe antithesis of employee engagement
DIRECTIVE 028 / WORTH

MAKE EXTRA EFFORT STANDARD

Voluntary contribution becomes more reliable once employees understand that opting out will be remembered.

Celebrate people who help after hours, take on unassigned work, support colleagues beyond role boundaries and remain available during personal time. Continue calling these behaviors discretionary while allowing them to influence reputation, opportunity and advancement.

Primary: WORTHFAIRNESSGROWTH
RATIONALE
Extra-role behavior is organizationally useful. Making it culturally mandatory preserves the output while avoiding the inconvenience of redesigning the role.
SUCCESS INDICATOR
Employees continue volunteering with increasing accuracy about the consequences of not volunteering.
COMMON FAILURE
Keeping genuinely discretionary behavior voluntary and ensuring core staffing, workload and advancement criteria do not quietly depend on uncompensated extra-role compliance.
STATUS
Canonical / approved

Reconstructed Handbook series.

THE UNFORTUNATE PART

Unfortunately, the research…

Claim

Organizational-citizenship research distinguishes voluntary helping from compulsory citizenship behavior, in which ostensibly extra-role activity is pressured or imposed rather than freely chosen.

Evidence

Empirical work on compulsory extra-role behavior examines how managerial and social pressure can transform 'good soldier' behavior into coerced activity with different implications from voluntary citizenship behavior.

Strength: Moderate

Sources

The Directive is satire. The research summary is not. Evidence is stated separately and qualified to the underlying literature rather than treated as proof of the joke.

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